Subscriber Care

Circulation Management | Complete Subscriber Care | Reports | Audits

You’ll have a Customer Care Team of dedicated Oysters to:

  • Take care of ALL the details that come with managing subscriber relationships so that you don’t have to think about them.
  • Communicate with your subscribers through phone, email, and fax
  • Manage your subscriber information (manually and electronically)
  • Receive your subscriber mail, phone calls, emails, and faxes
  • Deposit your subscriber cheques into your bank account and balance all reports to your bank deposits
  • Generate Issue Label, Invoices, and Renewals
  • Generate Monthly Financial and Statistical Reports
  • Ensure that renewals/invoice/labels are generated correctly and on-time
  • Work with suppliers to get you the best price possible

Does your Customer Care Team get fan mail?  The Oysters do.

Dear Joan,
  Wow!!! You give great customer service! I cannot believe you responded already! Thanks for getting back to me already.  I guess I need information about a subscription.
Thanks,

Michele

Dear Jennifer,
I can honestly say that the reason I renewed my subscription very recently is the excellent service and help which I have received from you ladies.
Thank you once again,

Gerry

We are here for you.
We understand you.
Our solutions are designed for you.

pearl

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